Are you ready to raise an audience of loyal, paying customers?

Master the Art of a Seamless

Customer Experience!

Cultivate unmatched brand recognition and skyrocketing sales that keep on coming…

Keep them coming back for more…

A superior customer experience will attract a mass of consumers you never knew existed!

Study after study has shown that when you really blow a customer’s mind, they are inclined to go out and tell their friends and loved ones (and now social media following) all about their experience. The simple act of treating a guest to an unforgettable experience will keep them coming back and bringing all of their friends along with them. 

ATTENTION:

Business owners, marketing strategists, entrepreneurs of all kinds.

Creating a seamless customer experience around your product or service is the key to sustaining your profits / but it can be hard for most to achieve…

Figuring out the right way to identify, speak to, and earn the loyalty of your audience has never been easier with the Brand Loyalty Mastery Program!

In case you haven’t noticed, company operations and branding techniques are evolving like wildfire. Giving away free items, partnering with social influencers, and completely forgoing traditional sales tactics are considered commonplace! Luckily, there is a way to cut through the noise and establish your brand as a staple in your industry without having to completely overhaul your entire operation or pour thousands of dollars into a shaky marketing campaign.

What could a mass of die-hard, satisfied customers

do for your business? 

If you’re looking to build a widespread, positive reputation for your business and upgrade your operations, The Brand Loyalty Mastery Program is exactly what you need. A technique as reliable and ancient as the traditional wheel, developing an experience around your product or service will bring your audience in and have them wanting more before they ever walk out the door. In fact, it is the most successful marketing technique for those looking to establish sustainable profits simply because retaining an audience of satisfied customers is far more economical than trying to reel in fresh ones each morning!

If your goal is to… ​

  • Identify and communicate with your ideal audience

  • Develop consistent and growing profits

  • Elevate the value of your product with an unmatched customer experience

  • Establish your brand as a staple in the industry

Then joining the Brand Loyalty Mastery Program is the answer! 

An impeccable customer experience will increase the perceived value of your offer

Not to mention, make a name for your business!

The Brand Loyalty Mastery Program is for

  • Small businesses looking to expand their reach

  • Concerned business owners trying to figure out how to bring more traffic in

  • Professionals seeking a more authentic way of marketing your business

  • Developing brand recognition

  • Understanding and communicating with your ideal audience

  • Increasing revenue & profit margins

  • And so much more!

When you invest in creating a unique experience for your customers, you’ll not only be unlocking a new level of success but a method of marketing unlike any other… 

Working with Cheryl James includes everything you could ever need to develop a loyal customer base and positive brand reputation!

What’s Included

Everyone will learn how to

  • Identify your customer personas

  • Conduct market research to understand your customer’s needs

  • Craft a functional purpose for your brand

  • Understand  and develop a customer journey map

  • Center your business around your customer

  • Dig into utilizing social media to your advantage

  • And so much more!

 Sign Up Now!

Get ready for the enrollment period of our brand new 16-Week Class! Develop your business as a recognizable brand with a positive reputation and create a customer-centric, profitable operation that blows your competition out of the water!  

Whats Included in This Introductory Offer:

8 Live Training Sessions

5 Downloadable Workbooks

4 Customer Experience Modules

One 60 minute Strategy Session

Access to our private Facebook group

Lifetime Access to all recorded training sessions

 3 Monthly Payments 

Normally $297 Monthly

Single Payment

Normally $797

What our real clients are saying? ​


Tyra Watty

Cheryl has the ability to transform nothing into something. She can look at an existing process and find a way to optimize it for improved efficiency and output.  Cheryl can see and cultivate vision by asking the "Why" questions, but also by asking the "Why not" questions.  Cheryl has been a leader in well know global businesses for over 20+ years.  That experience in growing and maintaining a brand is a sweet spot of hers.

Valencia Goodson

Proprietor & Chief Operating Officer

Goodson Management Group

As a project management consulting firm, I found it difficult to attract new clients so a trusted colleague referred CL James Consulting to help with our client engagement strategies. Mrs. James helped us define our brand to speak to our target audience and develop a winning customer experience game plan that focused on beginning with our customer’s end in mind to produce repeat clientele!  I was highly pleased with their performance and will be a repeat customer!

Rod McKinnis

Founder of MACC IV

Wealth Management Group LLC

Customer Experience has become a lost art in today's business environment.  However, the CL James process for world class Customer Experience is proven to positively impact both customer loyalty and the bottom line revenue. 


Sign Up Now!

Get ready for the enrollment period of our brand new 16-Week Class! Develop your business as a recognizable brand with a positive reputation and create a customer-centric, profitable operation that blows your competition out of the water!  

Investing in a brand-building operation focused on increasing sales is a no-brainer, it’s just a matter of how, with who, and when!

Working with Cheryl James is the best eye-opening and productive experience you could ever ask for, you just can’t go wrong here!

As a professional technical solutions and systems analyst servicing Fortune 500 companies for the past 25 years, Cheryl James is motivated by a desire to help small business owners develop a corporate-level customer experience. Her comprehensive background and proven techniques empower her clients to feel comfortable exploring and trusting the results of the perfect customer experience.

 

From improving brand reputation to developing reliable sales patterns, The Brand Loyalty Mastery Program is the key to enabling your business to compete on experience and not price. Taking the time to make sure your customers are happy is more than a standard business improvement, it is an investment into the profitability, longevity, and public reception of your business. Creating a customer experience is the entryway to discovering greater things about yourself and the possibilities for your brand, and Cheryl is eagerly waiting to help you make that move. 

Frequently asked questions

Here are a few answers to our most common questions


When and where does the Brand Loyalty Mastery Program take place?

What if I can’t attend one of the sessions?

How long will I have access to the materials?

How long is the Brand Loyalty Mastery Program?

How long will I have access to the materials?

What if I need additional support to implement my customer experience program?

Get ready for the enrollment period of our brand new 16-Week Class! Develop your business as a recognizable brand with a positive reputation and create a customer-centric, profitable operation that blows your competition out of the water!  

CL JAMES CONSULTING

www.cljamesconsulting.com

cheryl@cljamesconsulting.com

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